How to place a Custom Order
I wanted to touch base on placing custom orders with Chef Gina’s™.
Chef Gina’s™ if fairly busy thru out the year. During our wholesale and special orders, I try to squeeze in custom orders in a slot so everyone can get their order made. Once I get to a 3 month wait, I stop taking custom orders until we can catch up.
What Can Chef Gina’s™ do on Custom Orders:
At this time, we can accept volume orders up to 2000 pieces, depending upon the request.
If you have plates or cups, you can send them in to get filled and used. Price discounts are added. Please don’t send in heirlooms or valuables. We are not responsible for damage items. If you are sending in plates or cups, please send a few extras in case a mistake happens.
We welcome Non Disclosure Agreements. Chef Gina’s™ employees have to sign them as we work with name brands and production companies.
We do not make any products that can be deemed as offensive.
Chef Gina’s reserves the right to not accept an order.
Wholesale orders are welcome. You must be a legal business and send in your Business name, email, Tax ID and website. For more info on Wholesale orders please (click here),
How To Make A Custom Order at Chef Gina’s™:
Please have your list ready to send with details, quantity and pictures of your ideas if needed.
Once an order has been set and questions asked, an invoice will be sent to you thru Paypal. Please do not email Chef Gina’s your wish list, as we have no way to store them and we cannot have pending invoices waiting until it is paid.
* Coupons and Returns are not accepted on Custom orders.
*Please pay invoice in 24 hrs, if it is not, your order will be
cancelled and the next person in line will be taken.
* Prices are subject to change, so you want to pay within 24 hrs
to lock in your price.
* You can pay with Credit Cards thru Paypal without an account.
*You have the option to finance thru Paypal during checkout.
* Not Accepted: Lay-a-ways plans, Checks, Money Orders, COD,
Rain Checks, Bonds, Trades, Gift Cards, Food Stamps, Venmo or any
other money app service.
Credit Cards are not accepted over the phone.
Make sure all your information is correct on Paypal during check out, including your address. We are not responsible for packages sent to wrong addresses with wrong addresses listed.
Once a custom order is in production, you cannot change it such as style or color etc.
An estimated date of shipment will be sent to you.
Pictures will be sent to you along the way.
If you have any questions, don’t hesitate to email.
We look forward to working with you.